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API Support

We are dedicated to providing quality support to our API
subscribers. Have a question?

Frequently Asked Questions

Common questions from API subscribers

Explore the API Documentation

Our API Documentation is your primary reference for understanding available endpoints, parameters, and expected response formats. The documentation includes everything from basic forecasts to advanced capabilities. We offer individual documentation guides for our Weather API and our Cloud Weather Services (CWS) API. Be sure you are referencing the correct documentation guide for your subscription.

How to request JSON?

JSON format can be requested by using the JSON request header or specifying "&format=json" in the URL request.

&format=json

Can I request data by coordinates?

Yes, data can be requested by coordinates using the "latitude" and "longitude" parameters.

latitude=37.7749&longitude=-122.4194

What data formats are available?

The data is available in both XML and JSON formats.

What units is the data in?

The data is available in both Imperial and metric units. The default is metric units. To switch to Imperial units, you can specify "metric=false" in the request.

metric=false

Can I request more than 1 location at once?

We do allow IDs in the URL to be separated by a comma, but all other requests should be one request per location.

Can I request by zip code?

Yes, you can simply utilize zip_code= (such as zip_code=94941&) in the request URL.

zip_code=94941&

Can I bundle products?

You can request multiple products separated by a comma, but for billing purposes, one API request = one location/product combination.

What counts as 1 API request?

Each location/product combination counts as an API request.

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